Contact Us
For assistance with any questions or concerns, we are here to help you through various support channels.
Our customer support team is available 24/7 via our online form and phone lines. We strive to provide timely responses to your inquiries. For immediate assistance regarding live games, draw-game tickets, ticket scanning issues, or account-related concerns, please use the following contact options:
Before reaching out, you may find answers to common questions in our comprehensive help-centre section. This resource is updated regularly with new information and clarifications.
To provide the best possible support for all users, we offer various self-service options through which you can manage your account, track transactions, or access detailed game rules:
For inquiries regarding verification status, identity checks, geolocation issues, or to report any suspicious activity, please contact us through the online form with as much detail as possible. We are committed to addressing these concerns promptly.
If you need help managing your gaming habits, responsible gambling tools are available in our platform:
Please contact us via email or phone if you require assistance with these features.
For technical issues related to mobile apps, desktop experience, ticket scanning functionality, or any other platform-related problem:
If your issue requires immediate attention, please contact us directly via phone. For less urgent concerns, submitting a request through our online form will initiate an efficient support process.
For inquiries about how you can play responsibly and manage your time at the lottery:
Note that specific policies regarding phone, email, and online support availability may change. To ensure smooth communication with our customer service team, kindly refer to these contact methods provided above when requiring assistance or have any concerns about the lottery products.